Nobody likes poor customer service. Not me and certainly not you.
My pedals cost more than some because they're better than most, come with an insane warranty, and take time to create.
Here's the deets, simple and plain: If you have any issue with the pedal due to regular use, if an internal component fails, if you plug it into the wall with your wifi router's 9v power supply and get the magic smoke. If these or any other issues arise from normal playing (underwater and interstellar not included), send the pedal to me and I will fix it free of charge. You pay for shipping to me and I pay for shipping back to you.
This includes (but not limited to):
~Damage from shipment
~Foot switch failure
~1/4" jack wear out
~Loose power jack
~Failed internal components
~Broken/scratchy pots
Warranty DOES NOT cover:
~Paint/clear coat chips or scratches
~Enclosure damage (crushing/bending)
~Liquid damage
~You* (see below)
Basically if you break it intentionally or it was misused (and i can tell), you bought it. If it broke/failed/arrived damaged in any way, I'm at your service. Because I love these pedals, I want you to be happy with them and feel confident in your purchase. Tone Collector Custom is not going anywhere and will be here to provide customer support for a long time.
* I have had issues with people thinking that foul language and intimidation will get them faster/better service. Instead, it will void your warranty and result in no further communication with me in any form. I reserve the right not to serve you. Harassment/Fraud will result in legal action.